Orders and payments
We offer several payment methods so you can choose the one that suits you best:
- Payment by card (VISA, MasterCard)
- Payment via Google Pay and Apple Pay
- Cash on delivery (in cash or by card to the courier)
- All payments are processed through the secure Stripe payment gateway
Yes, you can choose cash on delivery when completing your order. A fee of €2.90 will be charged to cover courier costs for this payment method.
Orders are processed as quickly as possible, usually within 24 hours. Once shipped, delivery within Slovakia typically takes 2–3 business days.
Please note that delivery times may vary slightly depending on your location or the workload of courier services (e.g., during holidays).
Currently, payments can be made in euros. We are preparing a separate e-shop for the Czech Republic where customers will be able to pay for goods in their local currency.
Shipping and delivery
Currently, we deliver to:
- Slovakia
- Czech Republic
We are preparing to expand our delivery services to the following countries:
- Italy
- Germany
- Austria
- Hungary
- Poland
Orders are processed as quickly as possible, usually within 24 hours.
- Slovakia: 1-2 business days after shipment
- Czech Republic: 1-3 business days after shipment
- Delivery within Slovakia and the Czech Republic: from €5
- Free shipping on orders over €70
Yes, after your order is shipped, you will receive an email with the tracking number. You can track your shipment on the Packeta website or through their mobile app.
We deliver via the Packeta courier service:
- To Packeta pickup points
- Directly to your address
Products
The Hinnovae XXL cloth stands out for its exceptional absorbency – it can absorb up to six times its weight. It effectively removes all water, dust, and dirt from surfaces such as glass, PVC, stainless steel, and more.
The result? Perfectly clean and shiny surfaces without streaks or residue – quickly and effortlessly.
ROBOSHINE was primarily designed for use with floor cleaning robots, but as it has become very popular for manual cleaning as well, it is commonly used by hand. When used manually, it still provides high efficiency and long-lasting results, making it ideal for cleaning various surfaces, not just floors.
Yes, Hinnovae products are made from eco-friendly ingredients that ensure effective cleaning without negatively impacting the environment. Our philosophy is based on sustainability, so you can trust that you're cleaning not only efficiently but also responsibly towards the planet.
One bottle (500 ml) is designed to last approximately 100 washes, depending on the intensity of use and the types of surfaces you're cleaning.